OUR PRODUCTS
Return policy for damaged products
We stand behind the quality of our products
Damaged on arrival
If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery ( Mail ID : buyhabito@gmail.com , 9048679663)
To process your claim, an uninterrupted package opening (unboxing) video is mandatory. The video should clearly show:
* The sealed shipping package before opening
* The shipping label
* The entire unboxing process without any cuts or edits
* The damaged or incorrect product
Claims submitted without a continuous unboxing video may not be eligible for replacement or refund.
Once verified, Habito will provide a free replacement or full refund at no additional cost.
Full refund guarantee
If you choose a refund instead of a replacement, we will process it to your original payment method. Refunds typically appear within 5-10 business days depending on your bank.
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